Online Shop Delivery

 

Minimum Order Amount

$300. Free delivery applies to orders of $500.00 or greater **

 

For Hong Kong Island, Kowloon and New Territories, all orders below $300 will incur a delivery fee as per below. Spending $500 and above (based on the transaction amount after discount and/or after e-coupon and promotion code discount) will be eligible for free delivery (see Exceptions below).

 

Delivery Areas

At the moment we deliver to:

  • The Peak

  • Happy Valley

  • Mid Levels

  • Tai Hang

  • Central

  • Wanchai

  • Causeway Bay

  • Pokfulam

  • Shouson Hill

  • Deepwater Bay

  • The South Side (Repulse Bay, Chung Hom Kok, Stanley, Tai Tam)

  • Kowloon Tong

  • Yau Yat Tsuen

  • Ho Man Tin

  • Tsim Sha Tsui

  • Clearwater Bay

  • Sai Kung (excluding the Country Park)

  • Shatin

  • Hong Lok Yuen

  • Royal Palms

  • Fairview Park

  • Ma Wan **

  • Discovery Bay **

 

For other locations please give us a call to check on delivery details and availability. Our office number is 31677022

 

Delivery Charge - orders less than $500.00

$55 (plus Ma Wan, Discovery Bay surcharge **, if applicable)

 

Exceptions

Free Delivery (except Ma Wan & Discovery Bay **) - Minimum order amount for Shek-O, Big Wave Bay and Po Toi O is $1,000.

We do not deliver to Sai Kung Country Park.

 

** Ma WanA $40 surcharge is levied as we are charged this to enter Park Island.

** Discovery Bay – A $80 surcharge is levied as we are charged this to enter Discovery Bay.

 

 

Remarks

  • Prices shown on Complete Deelite Shop may vary from those found in-store.

  • The prices charged are in accordance with those applicable on the day you order.

  • Presently, the delivery service is only available in Hong Kong. There is no overseas delivery at the moment.

  • Home delivery is not available to areas that cannot be reached directly by our vehicles, or buildings without a functioning lift to 3/F or above.

  • Deliveries are restricted to addresses within 30m of a legal parking space. If the driver is not able to legally park you must meet him at the closest legal stopping area to pick up the goods from the vehicle.

  • All orders are subject to confirmation of final availability and Complete Deelite reserves the right to reject the order in the event that any of the products or services requested are unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email before delivery.

  • Please note that all goods will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody in. We cannot accept responsibility for goods left outside at the customer's request.

  • Please note: If we attempt delivery and nobody is home, if we cannot access the building or are refused entry by the Building Management, your goods will be returned to our office. A delivery fee will have to be paid for redelivery on our next delivery day to your area. We will hold goods by request, however you are still responsible for the cost of your order regardless.

  • Orders will be delivered within 3 days from the day of order.

  • Delivery will be delayed if a typhoon signal No.8 is raised or a black rainstorm warning is in effect.

  • Delivery services to outlying islands are only available to Ma Wan & Discovery Bay. Surcharges will be applied.

  • No delivery is provided to any address at hotels, P.O. Boxes, other areas on Lantau Island and Outlying Islands.

  • As all vehicles are prohibited to enter Ma Wan after 16:00, orders will only be delivered to this location between 10:00 and 16:00.

  • For bulk purchases of more than one case, we will confirm the delivery day with you directly.

  • The actual delivery times and slotare subject to change and availability.